$240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Upper Class. Its good for working at, good for eating, good for relaxing and offers a comfortable nights sleep. The seats are wide, the drinks are cold, and the atmosphere is calming. There are two dedicated Business Class bathrooms on the Virgin Dreamliner (for 30 seats), which meant that there was no wait at all to get changed into sleepwear. With such an enormous chasm between cabin types, its too big a risk to chance things with Virgin when other airlines offer far more consistency and certainty. Theres a possibility of being disturbed by noise from the galley there, though, and because 1D and 1G face the window, in fact they face the toilets, so Id avoid those. As of May 2022 this is still not something that British Airways is able to offer. Virgin Atlantic Upper Class Review (2023) Is it Worth It? Following the onset of. I opted to skip dessert since neither the cheese nor the coconut dome appealed much to me. On Virgin Atlantic, the staff in Upper Class actually come to your seat and proactively ask if there is anything more you would like. This aircraft has a total of 335 seats configured in three classes: 235 in economy, 56 in premium economy and 44 in business class (or Upper Class as Virgin calls it) in a 1-2-1 configuration of 11 rows (numbered 1-11) in an A-DG-K format. Although I was tempted by both the Ayala and the Hambledon (made 5 miles away from my childhood home), I decided to stick with Coke Zero. Once you know what your options are, you'll be able to make a more informed decision about the seat you'd like to sit in -- happy flying! The crew were very friendly and welcoming during the boarding process. Otherwise, you would be better off taking the premium economy offer. Virgin Atlantic Upper Class Review. Terms apply to the offers listed on this page. But next time you find yourself with an Upper Class ticket, you'll want to make sure you've selected the best possible seat in the cabin. Virgin has plans to retire this aircraft by 2021, so I figured I really ought to ride on one before time was against me. Im Amanda, an Australian who has called London home for over 15 years. Naturally, I filmed my experience for my YouTube channel: Virgin uses Terminal 2 at Manchester, which is a much weaker premium experience than its other bases at Heathrow or Gatwick. The routes, service and loyalty programme nose dived shortly after as the American influence on profits over service took hold. The A330neo and selected Airbus 350 planes have an area called The Loft. Enjoy with a selection of carefully curated wines in partnership with London-based fine wine merchant Jeroboams. Despite the aggressively beige appearance, the food was delicious. Unlike many lounges these days, the Virgin Atlantic Clubhouse at Heathrow terminal three still does overhead calls when flights begin boarding upper-class passengers. Just returned from LHR on this plane. Related: A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite. The frequent flyer program is absolutely useless but people always say that theyre the best US carrierand by the sounds of things, far better than VS! A great selection of premium wine, beer, spirits and soft drinks can be served at your seat, at the bar, or in The Loft. (NB I use skyscanner.net to compare costs across airlines for both premium economy and business class). My expectations were high, but they were quite honestly exceeded in almost every way onboard. Special Diets Vegetarian Friendly, Vegan Options, Gluten Free Options Meals Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks View all details meals, features Location and contact Heathrow Airport 234 Bath Road, Hayes TW6 1AP England Website +44 844 335 1801 Improve this listing Reviews (711) Write a review Traveler rating Excellent 571 The IFE screens are tiny and the pull out arm digs into your body when youre lying down. I was in Seat 3G. We have throw caution to the wind and booked upper class from London to Antigua in Nov. Has anyone flown upper class recently. Find Premium flight deals. 1 Mar 2021 by Mark Caswell Virgin Atlantic has launched its new spring menu, which sees the return of welcome drinks and hand plated main meals in Upper Class. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Virgin is nothing but a huge marketing scam now as far as their Upper Class goes fool me once, my fault fool me twice wont happen again. After a quick refurb, the seats are up there among our favorite Virgin Atlantic Upper Class seats. Virgin Atlantic 787 Upper Class chicken burger. The crew were very proactive in offering to help with my bed. We'll run a soft credit check to find special offers, but it wont affect your credit score. I tried watching TV for a while but the design meant that the monitors arm kept digging into my legs as I was lying down. What about food and drink onboard? TPG values it at $1,600. Apparently, it is a luxurious and romantic spot for two. I remembered it as a positive experience particularly as I got fun pajamas and there was a bar. All rights reserved | Trellis Framework by Mediavine, Virgin Atlantic Clubhouse at Heathrow Terminal 3, 29 Most Dangerous Cities in Canada (2023) & How To Stay Safe. Uber Cash and Uber VIP status is available to Basic Card Member only. Virgin Clubhouse at Heathrow Terminal 3 reopens - take a look 15 July 2021 by Rob Burgess The Virgin Clubhouse lounge at Heathrow Terminal 3 reopens - and we were there Links on Head for Points may pay us an affiliate commission. Since we have written about the celebrations elsewhere: British Airways and Virgin Atlantic perform dual take-off from Heathrow to New York. In a reversal of the simplification of its food and beverage service due to COVID, the airline is looking towards a return of some of the most popular elements of its Upper Class service. I have read that Virgin Atlantic has changed this on their latest aircraft, and the seats are now all facing forward. Cost includes $12.95 plus applicable local sales tax. During our final approach I had to carry out quite the act of contortion, to snap this quick picture of the Golden Gate Bridge. Online check-in failed and we then spent 40 mins standing at the Upper Class wing check-in desk whilst agent tried to get hold of the ticketing desk downstairs to resolve it. Another point worth noting is that service is generally started at the front of the cabin, meaning the farther back you sit, it could take longer for you to get those all-important food and drinks. Boarding took place at 0745 from gate 5, and there were TV crews filming both for news and documentaries, along with lots of American flag waving. Virgin Atlantic Peak Dates Are: 19 June - 5 September 2021 15 - 26 October 2021 11 - 31 December 2021 1 - 25 April 2022 30 May - 5 June 2022 18 June - 4 September 2022 Hopefully you're clever enough to figure out that if your dates don't fall in this range, they're "off peak". The clubhouse is big much bigger than the average airline business class lounge. $22.99. Kamara ordered the Mediterranean mezze, which much like my earlier main course, were awash in a sea of beige. It is hard to beat Virgin Atlantic on the lounge front. A list of partners is here. We may receive compensation when you click on links to those products. Best of all was the area designed for sleeping/resting. It also had the advantage that when the food is served you can move your laptop or work to one side and eat without having to put everything away. The clubhouse has the most innovative and tasty offer in the world of business-class lounges. The new business class seats feel much more spacious and comfortable than . yes this just happened to us too. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. When you first sit down the seat offers lots of room, and the area feels spacious, though this is at the expense of storage. Virgin Atlantics base is at Heathrow Terminal Three. In Fall 2019, the long-awaited A350 started flying to New York (JFK) and is slowly being . The cabin is laid out in a 1-2-1 configuration with all window seats facing the window and all middle facing seats facing the aisle. Virgin Atlantic Flying Club: 47,500. In a seated, upright position it was hard to shift the impression that this was more of a Premium Economy product in terms of overall privacy. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Theres a good reason for this from the airlines point of view since it stops people standing on the seats and dirtying them. These small areas featured deep, comfortable chairs with poofs and were much quieter than the rest of the clubhouse. Despite the added privacy of facing a wall, it was jarring to have direct lines of sight to every other passenger in the cabin. Other than the shoe cubby, the only dedicated storage space was integrated into the left hand armrest and this was barely large enough to fit a phone and a passport. Great interaction time, You see things differently when you travel with children. Learn more. especially when it came to the rickety ventilation grate next to the armrest. You might enjoy reading some more of my business class airline reviews: Delta Premium Select Review (2023) Is it Worth It? Find the right card for you. However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. On night flights, there's a choice of three hot breakfasts as well as side dishes, including fresh seasonal fruit, bircher muesli and pastries. Cabin service was non-existent on the overnight flight I saw people ring their call buttons to never have a FA appear. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. The Booth takes two people and can be booked with the crew. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. The bag itself is plain purple and can be recycled eg it isnt something you can keep and reuse, which is unusual for business class. The food was good, but I didnt find it to be very different from the food on Virgin Atlantic in premium economy and like many airlines these days, the serving sizes are not large. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. There is an Instagram-friendly area with a cool hanging chair and fake flowers. Pre-dinner drinks if you're in the mood for a little tipple. A word of warning: Avoid seats in Row 7, as these have no window! Upper Class fares can be priced from 1,000 return, which is a great price for the benefits you get if you break it down on a cost-per-hour basis. Since we were planning to see Metallica a couple of hours after landing, I figured it would be a good idea to try and get some sleep beforehand. The A350 is a beautiful aircraft, and the new Upper Class Suite is a huge step forward for Virgin, allowing it to compete again on the international business-class stage. Here is my Virgin Atlantic Upper Class Review, including how it compares with the airlines premium economy offer and how it compares with business class on similar airlines. It is your right to wear whatever you want to wear. Virgin Atlantic has also added to its pre-order menu, where Upper Class and Premium customers can pre-select their inflight meals between 72 and 24 hours of departure. I took a taxi to the airport and arrived at about 0615 for the 0830 planned departure of VS3 to New York, with a flight time of around six and a half hours. I had flown Virgin Atlantic Upper Class about ten years ago in my pre-travel blogging days. However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. The crew were just as friendly and welcoming as their counterparts in the Clubhouse and the small onboard bar made a great first impression as we turned left into the Upper Class cabin. The problem is that VS act like the old coffin seats and the new suites are equivalent products. SIA to acquire 25 per cent stake in Air India. *The Loft is available to customers flying Upper Class on our Airbus A350 aircraft. The above benefits come at no cost to youand are paid for by the hotel chains. Luckily he slept comfortably in the bassinet for a good portion of the flight and it was easy to keep a close eye on him at all times. He found an empty row for her in the economy cabin, which was great news. If you're flying in business class, you want to make sure you're seated in the best possible seat to maximize your travel. Upper Class passengers can check two bags for free, provided they measure no more than 35.5 x 29.5 x 16 inches and weigh 70.5 pounds or less. I got this to work, but it was quite beyond me to understand how it worked so I just used the touchscreen. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. The clubhouse also has several areas that can be used for things other than working, eating, or drinking. 1- When arriving LHR by taxi you check in at a private upper class area very far from the maddening crowd. I was fiercely loyal to Virgin up until 2012 when their upper class was still state of the art. After spending my 20s and 30s as a Marketing Director who made use of every vacation day travelling the world I am now a nearly full time travel blogger who focuses on unique adventures in interesting places which end with a high thread count on the sheets and a decent glass of wine! The image below serves to highlight another major issue with these window seats: they face into the aisle rather than the window. I covered all of the costs of my return Upper Class flights with Virgin Atlantic. In theory the Bluetooth on the aircraft allows people to sit together on this sofa and watch something on the big screen in front of them, but I cant imagine why anyone would want to do that, even if it was live-streaming a football match, but perhaps there will be occasions. I have seldom experienced this, even in business class on other airlines. Enrollment required. Despite the addition of a thin mattress pad, the surface was still very uncomfortable and I struggled to get any sleep at all. After the drinks service, trays were brought over with our starters. UC has no such thing as a dress code. New Upper Class menu: 1. They found her a seat in economy with spare seats and said she could come up to the bar in upper class whenever she wanted during the flight. 2022 The Luxury Traveller by Jarvis Marcos | All Rights Reserved. The QR code menu for breakfast was impressive. Red wine: Villa dei Fiori, Primitivo, Italy, or Esquinas, Malbec, Argentina. The inflight entertainment system, the Zodiac Rave System from Zodiac Inflight Innovations (Zii), is very innovative, not least because there is no remote control for the system, so you either have to use the 18.5 inch touchscreen, or pair the system to your device. Id love to help you find your next memorable vacation. Required fields are marked *. 5 slices of smoked duck breast from a packet, a few dry slivers of bread, a dollop of chutney and some fennel shavings. Toward the front of row K isn't a bad second choice, the main difference being that the seat is less private and has a view of other passengers' feet. The amenity kit contained actual socks that youd want to keep (as opposed to the usual tubes with no ankle, given away by most airlines). Virgin Atlantic 787 Upper Class, London Heathrow - Delhi (February 2021) Boarding began at 8.45pm, 45 minutes before our scheduled departure time of 9.30pm and, with priority boarding, it didn't take more than a couple of minutes to get on the Virgin Atlantic Boeing 787 (which I've flown many times, pre-coronavirus). If you have two devices then the code will work on either, but not on both at the same time. The crew on our flight were fantastic and also helped to make up for some of the shortcomings of the hard product. It was incredibly kind of them and so thoughtful, as we hadnt even asked. You also get 10kg hand luggage and 2 x 23kg checked bags and you are welcomed on board with a glass of bubbly. However, I was surprised to find that I could either sit completely upright or completely flat no halfway recline in between, which was quite annoying. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I have flown Virgin Atlantic Premium Economy several times and it is my favorite premium economy airline offer. See more More legroom, more style To learn more about Virgin's Flying Club, you can read our guide here. I was on a day flight, so I didnt sleep but the linen was nothing special, nor were the headphones. This was the first flight after the lifting of restrictions on UK citizens (and EO citizens) travelling to the US. The wifi was a disaster both ways. And lastly, it does make it awkward if you wake in the night and want to get up, since it is quite difficult to get up with the door shut, and opening it again while lying down isnt completely intuitive, or physically easy, though with practice it would become easier. I now have a new laptop, so I will update this next time I fly with Virgin Atlantic. We arrived on time into New York and were quickly off the aircraft. This is a couple of couches and a screen. They were all smiles, jokes, and seemed to be taking real pleasure in the flight over (and back). Your email address will not be published. Upper Class passengers with Virgin Atlantic can enjoy a full-service meal in the lounge at the airport before boarding (the Virgin Atlantic Clubhouse at LHR is fantastic, by the way). I am now stuck on the 787 and am not happy. The weight limit for one carry-on bag is 26 pounds, while the combined weight limit for two carry . private suites with closing doors in Business Class, REVIEW Lizard Island, Great Barrier Reef, Frequent Flyer status during flight: Virgin Atlantic Gold, Booking type: Cash fare (LHR-SFO r/t for 999). The minimum was 780 pounds, we bid 795 .. that was rejected, at the airport they accepted 812. It definitely felt like I made a far wiser choice with the chicken burger, served with a packet of crisps and a chocolate cake. For the return flight we bid the 795 and got the upgrade. The bait and switch is a real issue and one that I had not considered prior to booking. was a better seat. Once you are in flight there is a side table with two shelves above it, but thats it, really. I chose cheese rather than dessert. With this in mind, I wondered if the overall experience could still shine despite the old coffin seats. lLondon to JNB) I must say the flight attendants were absolutely fantastic. The dreamliners and A330s offer one of the worst seats currently operating in Business Class on any airline. And to make matters even more confusing, some airlines offer different products within their own fleets. As per TPG U.K.'s Nicky Kelvin's review of the Upper Class Suite on the A350, you'll probably be happy with any of the seats you sit in on an A350-1000 as "there was really not a bad seat in the house, although Row 1 definitely had an edge, as its footwell was larger than in other rows.". The headphones were very plasticky and cheap feeling, a world away from the excellent noise cancelling headsets provided by American Airlines in Business Class. (Very unlike British Airways who has an average premium economy offer and a great business class offer). As such, Virgin Atlantic is not an airline that I would currently recommend flying, unless the cost is materially cheaper than the alternatives. The configuration of the upper-class cabin is quite unique in the world of business-class cabins. Entertainment screens are available on long-haul flights and wifi is offered on selected routes. This site does not include all credit card companies or all available credit card offers. The bar on the aircraft has now been replaced with The Loft, which is really a long curved sofa facing a large TV screen. Even better, it has its own elevator (with its own little red carpet), which takes Upper-Class passengers up to security, where Virgin Atlantic Upper Class has its own security area. The seats and layout was a let down. In addition to the lack of privacy, the seat suffered from both a distinct lack of width and storage space. I selected the braised pork cheek with cauliflower puree, kale and fondant potato as my main course. The upper class has its own check-in section, which is always nice. You go through a private security check and before you know it youre passing through a duty free store on your way to the lounge. We had problems in the transit area of Delhi airport due to a lack of staff and a broken printer (believe it or not, the transit area at Delhi airport does not take electronic boarding passes). To celebrate both Virgin and British Airways collaborated on a dual take-off on the morning of November 8, 2021, with A350 aircraft taking off simultaneously from the two adjacent runways at London Heathrow at 0850. My return flight from Delhi to London was also a day flight. There was enough room to slot a bottle of water between the grate and the armrest. Virgin has fixed this in their newest aircraft but they represent the minority of flights. Terms and conditions | Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Traveling for spring break? Created for the most discerning kids, a variety of familiar dishes can be pre-ordered in My Booking or by phone. This was fantastic service recovery and not something I was expecting at all. And forget about arriving into T3 at LHR with any hopes of making a connection within a span of at least a 3 hour ordeal if you have to change terminals 2.5 hours to bus from T3 to T5 to catch an intra-Europe BA flight exhausting and stressful. Alongside my drink I was served a packet of sour cream pretzels. Privacy policy | This is definitely not a door, you can exit the seat and get into the aisle with it shut, but it does provide extra privacy to the seat. This means if you make a purchase through the link I may receive a small commission. It might be worth noting that the Loft, an area that was designed as a social hangout to replace the bar, is situated at the back of the cabin. It isn't, however, completely flawless and the narrow footwells and the lack of storage space around the seat are going to irritate quite a few . $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Learn more. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. It offers a host of additional benefits which add the most luxurious touches to your flight experience. To see a video of that previous trip for the inaugural of this new Upper Class Seat, see the below video. If it were priced in line with other business class offers, I would still take it most times because of the service and the clubhouse. Check out what you can expect flying in Virgin Atlantic's Upper Class: Main meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce different airlines offer incredibly varying products, A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite, 14 Airbus A330-900neo aircraft that Virgin has on order, 6 features that set the 787 Dreamliner apart from the rest, review of the Upper Class Suite on the A350, Do Not Sell or Share My Personal Information. I couldnt help feeling that a redcurrant based sauce could have added a much needed dash of colour and acidity though. So frustrated. The crew were very happy to set up a meal for us here and commented that it was a great idea! The fact that Virgin wont allow passengers to retain A350 bookings, when operational issues lead to an aircraft change, means that youre always risking a bait and switch with this company. The food is very good, the drinks on offer are excellent, and they have a bar. Despite multiple attempts to connect, the in flight wifi just wouldnt work for me on any of my devices. Virgin Atlantic 23 London (LHR) - Los Angeles (LAX) Tuesday, May 25 Depart: 2:30 PM Arrive: 5:45 PM Duration: 11hr, 15min Aircraft: Airbus A350-1000 Seat: 10K (Upper Class) I was first onboard and walked through the onboard lounge and turned left to find my seat on the starboard side of the plane. Virgin Upper Class Menu Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. Without me asking, one of the hostesses came up and said I could go and get my friend and move her up to upper class for the rest of the flight. Hi! There is a bar in upper class on the Airbus 330 and Boeing 787. Woman single-handedly takes on BA and wins, EasyJet pilot does 360-degree turn so passengers can see the Northern Lights, Flight review: Virgin Atlantic A350-1000 Upper Class Suite, Flight review: Singapore Airlines A350-900ULR business class (SQ21), Flight review: Qantas B787-9 Business Class (QF9), Flight review: Air France A350-900 business class, To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, Pear waldorf salad, baby ear, toasted sunflower sees and loverage leaves (v), Smoked duck breast, fennel and dill salad, Seville orange marmalade and crostini, Braised pork cheek, cauliflower puree, potato fondant, kale and red wine jus, Roasted fillet of trout, chickpea masala, Gujarati green beans, red pepper pakoras and creamy curry sauce, Vegan spiced cauliflower, spinach and lentil pastry pie, sauted Lyonnaise potatoes, garden vegetables and herb gravy (ve), Lemon and coconut dome, coconut cream and freeze dried raspberries. We took off at 0850 using a dual runway with BA 001 flight. We booked the A350 and they changed the plane and time on us! The bar is available to customers flying Upper Class on our Airbus A330 and Boeing 787 aircraft. It is worth looking out for deals and sales. I love the Upper Class wing and the Clubhouse hence my very positive review of that portion of the trip! The taxi was allowed to drop me off at the drive through check-in, which saved the new 5 drop-off fee on the forecourt of Heathrow. Back then I was blown away by the experience, since I only really had economy and a handful of 90s Business Class experiences to compare it to. would avoid VA on this plane for total lack of privacy. The reason we suggest seats 2A-5A rather than starting at 1A, is because this seat looks onto the galley and therefore might be noisy and less private than if you sit a few rows behind. Galleys are located at the front near the . Also, it is impossible to convert the seat from sitting up to flat without the assistance of a flight attendant, which I also find annoying. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The Virgin Atlantic Dreamliner offers 3 rows of seats in a herringbone formation. 40+ Centurion lounge and Studio locations worldwide particularly as i got this to work, but thats,. Spacious and comfortable than much more spacious and comfortable than, a variety familiar. Time i fly with Virgin Atlantic Dreamliner offers 3 rows of seats in a 1-2-1 configuration with window. Companies or all available credit Card companies or all available credit Card or. Suites are equivalent products and to make up for some of the clubhouse hence very! American influence on profits over service took hold didnt sleep but the was... 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Innovative and tasty offer in the flight attendants were absolutely fantastic the offers listed on this page despite attempts...: Villa dei Fiori, Primitivo, Italy, or endorsed by our advertising partners this... Would Avoid VA on this plane for total lack of privacy theres a good reason for this from airlines! Return flight we bid 795.. that was rejected, at the airport they 812... Atmosphere is calming ( JFK ) and is slowly being expanded the Centurion Network to 40+! Travel credits offered by competing premium cards braised pork cheek with cauliflower puree kale... Flight virgin upper class menu 2021 fantastic and also helped to make up for some of the worst seats currently operating in class... Over 15 years id love to help you find your next memorable vacation that Virgin Atlantic economy! A dual runway with BA 001 flight reviews: Delta premium Select Review virgin upper class menu 2021 2023 ) is Worth... 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