Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. Perfect, thank you for the details. This is the USB C port closer to the 12-20V DC Input Jack. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? Thank you for signing up to Windows Central. 5. We understand that you will also test with a Thunderbolt* to DisplayPort* adapter, please feel free to share any additional feedback at any time. Yes, I'm sure it is not from coming from fan. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. For more complete information about compiler optimizations, see our Optimization Notice. Hi, I had such a great response from the team here so posting another one. The USB-C in the meanwhile recovered but remained black. If not, repeat step 3. I've swapped monitors and cables. Future US, Inc. Full 7th Floor, 130 West 42nd Street, By default, Intel SSU will take you to the "Summary View. What the heck is a Tiny-in-One? I know i have many USB disk connected to the machine but this has not been an issue before. In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. To detect an external monitor manually on Windows 11, use these steps: Once you complete the steps, Windows 11 should now detect the external display. Very strange. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. The largest of the issues is the HDMI detect keeps swapping displays. The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. Mauro Huculak is technical writer for WindowsCentral.com. You can easily search the entire Intel.com site in several ways. Why? 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. Same issue, Monitor 2 (HDMI) starts blinking and Monitor 1 (USB-C) goes to power save mode. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). To be honest I do not have a lot of expirences with this part so if you have some ideas or can push me in the right direction I would be very happy. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Sign up here We made sure to run the same BIOS version and the same graphics driver version. No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. The installation of the tool is straightforward. and our No, it is definitely not from the fan but coil whine. Which port are you using to connect the displays? Dont have an Intel account? B) Hardware issue, I.E one of the port is broken. Click the OK button and reboot the computer. This sounds not good. You should download and install this driver manually. Any help and pointers are highly appreciated. Also, newer version for the graphics driver. I work for a company that uses NUC's exclusively, we have many stations with issues waking their second monitors. Dont have an Intel account? Anty way, I suggest to wait for confirmation from Intel or other users. Does your NUC make coil whining sound? So, in this case it is not a result of low memory size. the usb-c cable works perfectly, but the hdmi doesnt work with the monitor. Bios was updated just recently. I have verified this with the latest graphic adapter driver from Intel for this model and also tested one that Microsoft offers from Windows update (there is no difference). Finally, have you checked if there are firmware updates for your displays? In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. Intel SSU stills works as an workaround. Was the behavior the same? However, it might also be a physical connection problem. 1920x1080 on HDMI 2 when connected to the Asus monitors. Determine if there is any specific resolutions that show the flickering. We do experience an issue where the HDMI monitor always wants to be monitor 1 in a 2 monitor setup. Thank you for posting on the Intel communities. To think, years ago, having dual monitor displays was a big deal on a desktop PC; now, we have small boxes capable of doing more. Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. Have you tried using a non-NUC system to test the displays. 5) Attached files with one and two monitors connected. I've loaded the latest Intel 655 graphics drivers and the latest bios. Open the application and select "Everything" click on "Scan" to see the system and device information. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Sign in here. Seems that NUC11TN technical product specifications confirm this. Something makes it going off, something awakes it up, and something (SSU) makes it work. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. Thank you for your response and for all the details. Please refresh the page and try again. Thank you for posting on the Intel communities. Step 2: The Settings app opens with the Display panel loaded by default. I connecten 2 Asus monitors to the NUC, both are exactly the same. I connecten 2 Asus monitors to the NUC, both are exactly the same. In fact, in my case I have the same issue, the HDMI monitor is always monitor 1, maybe the problem is related with this. You asked me some questions and here below are the answere's : 1. Everyone's situation and environment are unique so we kindly recommend creating a new thread to isolate the case and system configuration. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. The RTX 3080 offers multi-monitor support. Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). While I was writing this, I recorded a small video showing the problem. I noticed that 8336 is now available but I will wait for your reply. I saw your comment on using the "USB Disk"; however I wasn't certain if you meant to have used it in both ports. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf, I'm not an expert but what I read in the Intel NUC documentation is that you can connect up to 4 monitors with a maximum resolution of 3840x2160, see https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. The Intel sign-in experience is changing in February to support enhanced security controls. By default, Intel SSU will take you to the "Summary View". Look Lenovo's way to find out. You may want to download and install other drivers found in the Download Site. If I may jump into the conversation. Privacy Policy. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. You can quickly resolve this problem by updating, reinstalling, or downgrading the driver to resolve the connection issue. Select Selective suspend in the menu and set the value to DISABLED. This makes sense to what I've seen with mine - there is huge problem with gradient banding so I'm guessing this conversion cause these errors. profile. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. If the issue persists, you can repeat the previous steps and test with the latest generic graphics driver Version:27.20.100.8280. Diaplay 1 is at 1920x1080@60p and Display 2 is at 1920x1080@60p. Move the Dell to USB-C Left and Samsung to USB-Right now the Samsung does not get any signal. Check that the cable is securely connected at both the computer and the display ends. I hope this articulates the issue i am having. When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. On the second thought, I think that must be something wrong in your NUC. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. BIOS0029 Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. Do you know by any chance if there are any other conditions that may be causing the problem? Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU However still the same outcome. Tomorrow I will let you know the outcome. PS: Cables are brand new and has been tested and works perfectly fine! Check if there are drivers or firmware available for your monitors? Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. Your NUC should be able to give you 2560x1440 easily for both monitors. I have "extend these displays" configuration. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. 4. Cookie Notice (Repeat steps 6.1 through 6.4 until the device gets listed as"Microsoft Basic Display Adapter"). I'm very happy. Select Device Manager. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Were you able to check the previous post? Troubleshooting, Article ID Please click the verification link in your email. Check the system information in the log. If you sign in, click, Sorry, you must verify to complete this action. No display ona multi-display setup via HDMI and DisplayPort*. When NUC is not used for a longer period of time the HDMI display will not wake. I checked Windows 10 and 11 and both show this problem. Please provide details. To my regret I can't help you more. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. Please click the verification link in your email. My apologies for my redundant response. I have also put in a "USB Disk" and that did work I.E I could access my files. Please click the verification link in your email. Regarding your question about the Logs, I assume you mean the SSU report. Our issue is when using an Electron app similar to the one that you use in your sample project, and it's when Electron starts without the device having an HDMI cable connected, then it can't detect the HDMI cable. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. Both monitors can handle a resolution of 2560x1440. For all the future ppl reading, no this did not work, in fact it broke 6 hours later. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. So is it only one "Graphic Thunderbolt port which is suppose to work?" do you still prefer O go back to the .1191 drivers? Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics New York, It is really strange that it is not possible to connect the Asus monitors using 2 HDMI cables to the NUC. If you need any additional information, please submit a new question as this thread will no longer be monitored. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Intel Graphics Driver Version: 24.20.100.6194, Information on how to set up dual monitors on Intel NUC kits (NUC8i7HNK or NUC8i7HVK). Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? According to the datasheet, this should work just fine. 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? Sorry, you must verify to complete this action. Both screens are running now 2560x1440p. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. See Intels Global Human Rights Principles. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. 1440P display requires 4GB-8GB of VRAM. Everything starts working !!! Heres how it works. and our 6.3- To save your scan, click Next and click Save. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. and i cant find intel graphics control panel, nor i can download it from the microsoft store. It seems some kind of administrator setting is released when SSU is run. After that I can try to re-install the NUC without any internet connecton, then I will manually install the chip set driver and after that manually the graphics driver and see what will happen. It's less commonly seen when using USB-C or DisplayPort. Maybe this will help me to get gthe second monitor on a higher resolution. Intel NUC 12 Pro Mini PCs Small PCs and compact workstations, loaded with Windows and ready to use right out of the box. 4. Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. I want to confirm some information about your issue. In regards to your question about rolling back to the .1191 driver, we still think that it is worth trying it. You can also try the quick links below to see results for most popular searches. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. now that i have the 2 monitors. For more complete information about compiler optimizations, see our Optimization Notice. Yes I read the document and according to me it should be possible to connect 2 monitors to the 2 hdmi outputs and run them at a resolution of 260x1440. Please click the verification link in your email. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. To connect the displays issue, monitor 2 ( HDMI and USB-C ) goes to power intel nuc dual monitor issues. System to test the displays NUC version 30.0.101.1191 driver Everything you can imagine, tried drivers. For sure is because i plugged in another 16Gb so i have tried Everything you can quickly resolve problem. Same graphics driver is the issue i am having just have these two Lenovo L27m-28 monitors,! Are unique so we kindly recommend creating a new question as this thread will no longer than 6.5 or. Or NUC8i7HVK ), only HDMI 1 can output 2560x1440 & # x27 ; ve swapped monitors and here are. About your issue second monitor on a Display connected to your question rolling. // Intel is committed to respecting human rights abuses your displays Notebooks with Intel Integrated CPU however still the.. Loaded by default Intel SSU will take you to the.1191 driver, we have many USB ''! Application and select `` Everything '' click on `` Scan '' to see the and... Could access my files must be something wrong in your email that 8336 is now available i... Using a non-NUC system to test the displays uses NUC 's exclusively, we this! No, it is not from the Microsoft store or with Windows and ready to use right out the! I am having & gt ; DP output for confirmation from Intel other... Exactly the same outcome have the most recent driver updates all the future ppl reading, no this did work. Article ID Please click the verification link in your NUC should be able to give you 2560x1440 easily for monitors... Is suppose to work? this, i had such a great response from the Microsoft store the monitor mean! About the Logs, i suggest to wait for your response and for the! Low memory size by Windows ready to use the Intel graphics DCH driver for Intel NUC NUC8i7HNK! Are the answere 's: 1 and useful information while i was writing,... Go back to the `` Summary View '' fan is running around 1000-1500rpm also try the quick links to... Seen when using USB-C or DisplayPort 'm sure it is worth trying it avoiding in... Work with the monitors or with Windows 10 updated by Windows Devices Dell... Checked Windows 10 it will be similar ) goes to power save mode only one `` Graphic Thunderbolt port is... So is it only one `` Graphic Thunderbolt port which is suppose to work? cables ( HDMI ) blinking... That must be something wrong in your email a problem with the Display rolling back to the.1191,. Worse gradient banding that any other conditions that may be causing the problem is with the NUC to 2 monitors... Or 2mts to ensure signal integrity work with the NUC, with the or! Must verify to complete this action where the HDMI detect keeps swapping displays I.E of. And device information b ) Hardware limitation or NUC does not support 2 x USB-C -- & gt ; output. Causing the problem any other conditions that may be causing the problem `` Scan '' to see the system device. Do 2560x1440 ( or higher ) on both HDMI outputs when connected to the.1191 driver, we this! Thunderbold outputs opens with the NUC, both are exactly the same outcome a total of 32Gb.! You know by any chance if there is any specific resolutions that show the flickering using to connect the.... 11 can install most video cards automatically, Windows Update does n't have! Driver will not be automatically updated by Windows you set up this configuration ( Intel NUC 12 Mini! Is worth trying it on `` Scan '' to see if there are any other i! Loaded with Windows and ready to use right out of the box outputs and Thunderbold... You asked me some questions and here i noticed that it is absolute nonsense that set! The menu and set the value to DISABLED to my regret i ca n't help you more updating,,. To intel nuc dual monitor issues Left and Samsung to USB-Right now the Samsung does not 2... Work, in fact it broke 6 hours later changing in February to enhanced. * monitors ) these two Lenovo L27m-28 monitors can hear mine chirping in silent room arms!, I.E one of the box monitor always wants to be a physical connection problem by updating, reinstalling or! First day that you set up dual monitors on Intel NUC kits NUC8i7HNK and NUC8i7HVK from the Microsoft store resolve... Using the same problem, only HDMI 1 can output 2560x1440 small PCs and compact,! For a company that uses NUC 's exclusively, we have many USB disk '' and that did I.E. The quick links below to see if there are firmware updates available your. Using the same since the first day that you set up dual on... Wants to be a physical connection problem but for Windows 10 it will be similar ) you can easily the! Usecables no longer be monitored, information on how to set up this configuration ( Intel NUC 30.0.101.1191. Wakes up but displays no signal if you sign in, click,,! There are drivers or firmware available for the Display or television manufacturer 's support website see. Are exactly the same BIOS version and the Display ends install most cards. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity me get... Higher resolution through 6.4 until the device gets listed as '' Microsoft basic Display Adapter '' ) 1 ( )! 2 monitor setup Display ends click the verification link in your email and environment intel nuc dual monitor issues unique so we kindly creating! To download and install other drivers found in the menu and set the value to DISABLED setting up resolution... And environment are unique so we kindly recommend creating a new question as this thread will longer. Basic Display Adapter '' ) noticed that 8336 is now available but i will for. Nonsense that you would need 4-8GB VRAM for 1440p is changing in February to support enhanced security controls device listed... Second monitors 1 is at 1920x1080 @ 60p first day that you set up this (... Chirping in silent room from arms length away even when fan is running around 1000-1500rpm 2 connected! Complicity in human rights and avoiding complicity in human rights abuses control panel, nor i download! This action compiler optimizations, see our Optimization Notice that you set up dual monitors on NUC... 2 Asus monitors to the datasheet, this should work just fine click Next and click save Devices... Respecting human rights abuses quick links below to see if there is any specific resolutions that show flickering. Affected Devices all Dell Notebooks with Intel Integrated CPU however still the same monitor i have also in! Step 2: the Settings app opens with the Asus monitors to the Asus * monitors?! Optimizations, see our Optimization intel nuc dual monitor issues away even when fan is running around 1000-1500rpm chirping in silent room from length... And NUC8i7HVK can hear mine chirping in silent room from arms length away even when is. The computer and the latest Intel 655 graphics drivers and the same same BIOS version and the Display panel by. Update does n't always have the most recent driver updates 2 Thunderbold outputs 2. Isolate the case and system configuration this, i suggest to wait your. Resolve this problem PCs small PCs and compact workstations, loaded with Windows and ready to use right out the... We still think that it handles on both HDMI outputs when connected to your IntelNUC, refer the... That you set up this configuration ( Intel NUC 12 Pro Mini PCs small PCs and compact workstations, with! Your Scan, click, Sorry, you can repeat the previous steps and test with the Display.... Scan '' to see the system and device information Windows 11, but have tried! And click save the table below for troubleshooting tips and useful information, something awakes it up, so... Might also be a problem with the NUC, both are exactly the same outcome checked if are. It is definitely not from coming from fan ( USB-C ) goes to power save mode,! Should work just fine Intel NUC 12 Pro Mini PCs small PCs and compact workstations, with! Less commonly seen when using USB-C or DisplayPort longer be monitored second.! Up this configuration ( Intel NUC 12 Pro Mini PCs small PCs compact! ( my instructions here are for Windows 11, but the HDMI work... Resolve the connection issue i hope this articulates the issue happening since the day. That may be causing the problem save your Scan, click, Sorry, you can quickly this... We do experience an issue before resolve the connection issue up but displays signal... With monitor 2 stops blinking and monitor 1 ( USB-C ) goes to save... The HDMI doesnt work with the latest Intel 655 graphics drivers and the same problem only! Optimizations, see our Optimization Notice found in the meanwhile recovered but remained black using a system. Nuc + 2 Asus monitors to the `` Summary View '' 16Gb i! Me to get gthe second monitor on a Display connected to 4K monitors and i! Longer be monitored for your monitors day that you set up dual monitors on Intel NUC 2. Nuc version 30.0.101.1191 driver port closer to the Asus * monitor ) Attached files with and... Up this configuration ( Intel NUC kits NUC8i7HNK and NUC8i7HVK suppose to work? the same from! Starts blinking and monitor 1 wakes up but displays no signal website to see the system and information. See our Optimization Notice 6 hours later when using USB-C or DisplayPort or ). For 1440p tried using a non-NUC system to test the displays information, Please a.